Privacy Policy

OBN maintains strict customer information privacy policies and uses state of the art technologies to safeguard customer information and communications from unauthorized intrusions.

OBN recognizes that the growth of online services, including Internet services, has created additional privacy concerns, particularly for consumers.

Online privacy concerns focus on the protection of "customer identifiable" information which an individual or other customer reasonably expects to be kept private. As the term suggests, "customer identifiable" information is information which can be associated with a specific individual or entity, including, for example, a customer's name, address, or telephone number, e-mail address, and information about online activities that are directly linked to them.

It is common practice and often a necessity for companies, governments, or other organizations to collect customer identifiable information in order to conduct business and offer services. For example, a telecommunications provider may collect customer identifiable information, such as name, address, telephone number, and a variety of other information in the course of billing and providing telephone service to a customer.

Some activities on the Internet follow very familiar patterns. Consumers signing up for an Internet access service, for example, are usually asked to provide name, address, telephone number and credit card and other information that is typical when the consumer orders a product or service. Similarly, business Web sites may ask visitors to supply information about themselves, particularly when information, services or merchandise are requested, but often simply to be able to better target the company's services to the customer's interests and requirements.

OBN has put in place the following Online Privacy Policy to protect customer identifiable information. This policy covers OBN and its subsidiaries, and applies to all customer identifiable information that OBN obtains when a customer registers for or uses the OBN service, including visiting a OBN owned and controlled Web site ("heatusa.com Web Site").

OBN will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for or use of a OBN online service — including but not limited to customer names and addresses — without the consent of the customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the customer or others).

OBN will collect and use customer identifiable information for billing purposes, to provide and change service, to anticipate and resolve problems with your service, or to create and inform you of products and services that better meet your needs. This means that OBN may use your customer identifiable information, in conjunction with information available from other sources, to market new services to you that we think will be of interest to you, but we will not disclose your customer identifiable information to third parties who want to market products to you.

A customer may choose not to receive direct marketing communications from OBN in connection with OBN online services. Upon such choice, OBN (a) will not contact that customer directly with marketing messages about OBN, and (b) will not use customer identifiable information obtained from that customer's registration for or use of an online service to contact that customer with marketing messages about any OBN products or services. A customer may choose not to receive such messages by e-mail, by mail, or by telephone.

Customer-identifiable information which a visitor volunteers at one of the OBN web sites to order OBN services other than online services will be protected just as if the information had been provided under more traditional ways of ordering that service.

OBN servers automatically gather information about which sites customers visit on the Internet and which pages are visited within the OBN Web Site. The company does not use that information except in the aggregate.

OBN has implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.

The company will not read or disclose to third parties private e-mail communications that are transmitted using OBN services except as required to operate the service or as otherwise authorized by law.

OBN may also use customer identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.

OBN honors requests from customers for account information, for example, name, address, or billing information, and will correct any such information which may be inaccurate. Customers may verify that appropriate corrections have been made.

If you are a consumer with concerns about the OBN online privacy policy or its implementation you may contact us at privacy@oilbuyingnetwork.com.

Changes in Practices. OBN will keep this Policy current. The company will inform you of any changes that we make.

Thank you for helping us better protect your privacy.


Disclaimer

You should assume everything on the OBN (OBN) site is copyrighted unless otherwise noted and may not be used without the express written consent of OBN. OBN neither warrants or represents that your use of the material displayed on the OBN site will not infringe rights of third parties. Any product, service, program, or technology described on the OBN site may be the subject of other intellectual property rights (including but not limited to copyright, trademark, or patent rights) owned by OBN. Any such right that is not expressly licensed herein is reserved by OBN.

Images of people or places displayed on the OBN site are either the property of, or used with permission by OBN. Use of these images by you or other third parties is prohibited.

Any unauthorized use of these images may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes.

Any product, service, program or technology described in any document published by OBN on this site may be the subject of other intellectual property rights owned by OBN. Any such right that is not expressly licensed hereunder is reserved by OBN.

Apart from your personal information (which is addressed in the Privacy Policy), any communication or material you send to the OBN site, electronically or otherwise, including but not limited to data, questions, comments, suggestions, or submissions is and will be treated as non-confidential and non-proprietary.

By using this site, you may Submit, or OBN may gather, certain limited information about you and your usage of the site.

There is no warranty that any information or service provided or referenced by this site is either merchantable or accurate, that such information or service will fulfill any of your particular purposes or needs, or that such information or service does not infringe on any third party rights. Except for any express warranties stated on this site, if any, the information and services provided or referenced on this site are provided "as is" and with all faults, and the entire risk as to satisfactory quality, performance, accuracy and effort is with the user.

So, while OBN uses reasonable efforts to include accurate and up-to-date information on OBN site, OBN makes no warranties or representations as to its accuracy. OBN may periodically add, change, or improve any of the information, products, services, programs, and technology described on the OBN site without notice. OBN assumes no liability or responsibility for any errors or omissions in the content of the OBN site.

In fact, your use of the OBN site is at your own risk. Neither OBN nor any other party involved in creating, producing, or delivering the OBN site is liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, the OBN site. For example, OBN assumes no responsibility for, and will not be liable for any damages to or any viruses which may affect your computer equipment or other property on account of your access to, use of, or downloading from, the OBN site. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

FAQs

  • What is OBN?

    What is OBN?

    OBN is one of the largest and oldest heating oil cooperatives in the United States. It uses the buying power of its members to negotiate significant discounts on heating oil from highly rated local heating oil companies.

  • How much does it cost to join OBN?

    How much does it cost to join OBN?

    Regular membership in OBN is $20 per year. If you are a senior citizen or a member of one of our affiliated labor unions you will likely qualify for a discount on membership.

  • Who would my oil company be as a member of OBN?

    Who would my oil company be as a member of OBN?

    As a member of OBN you will be placed with one of our full-service affiliated member dealers. To find out exactly who your oil company will be, either fill in the pre-qualifying form on our website or call us at 1-800-649-7473.

  • Who will perform my deliveries and services?

    Who will perform my deliveries and services?

    Your oil deliveries and service will be performed by your OBN supplier. You will receive your oil bills from them and you will pay them directly. If you have a problem with your heating system you will also contact them directly.

  • Is there any impact on the quality of oil service?

    Is there any impact on the quality of oil service?

    No. OBN members have historically renewed at a 96% rate annually which reflects an extraordinary level of satisfaction with their heating oil dealers.

  • How does OBN save me money?

    How does OBN save me money?

    OBN negotiates your discount directly with your local OBN affiliated heating oil supplier. In exchange for a large volume of business, these dealers significantly reduce their normal profit margins. You can expect to save between 10 and 25 cents per gallon on your heating oil.

How It Works…

  1. Become a member of OBN
  2. Select an Affiliated Dealer
  3. Get an average savings of 10–25¢ per gallon

Call now for today's price and to see if you qualify for membership

1-800-660-4328